Go to Reports and select Suspended Funds.
The Suspended Funds report provides a list of all your merchant’s ACH items held and released as a result of the days delay configured for a merchant. The default date filter on the report is to display the last week’s activity. Click on the filter to change the date.
Search the report by using the filter icon and select from the following options:
| Field | Description |
|---|---|
| DBA Name | The business name, also known as DBA (Doing Business As) name. This will be used when processing transactions and will appear on the cardholder statement. |
| Merchant ID | The Merchant ID or MID is the account number assigned by Qualpay to the account. |
| Date | The settled date. |
View the report and the following fields:
| Field | Description |
|---|---|
| Merchant ID | The Merchant ID or MID is the account number assigned by Qualpay to the account. |
| DBA Name | The business name, also known as DBA (Doing Business As) name. This will be used when processing transactions and will appear on the cardholder statement. |
| Date | The date the funds were suspended or released. |
| Balance | On the specified date, the balance of the funds held. |
Select a row to view the details of the suspended funds and the following additional fields:
| Field | Description |
|---|---|
| Suspended Date | The date the funds were suspended, based on the settlement date. |
| ACH Date | Date of the deposit, adjustment or fee item is sent to the merchant's depository account. |
| $ Suspended | The dollar amount held. |
| $ Released | The dollar amount released. |
